Terms & Conditions of use

These conditions apply to the use of this Website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. 

PRICING

All prices on this site are in EURO (€ ). You are required to pay delivery charges at the checkout stage based upon the appropriate delivery zone as set out in the shipping page.

VAT

Once you are logged onto the website, all prices will include VAT.

ORDERS

The personal information, which you are required to provide when you order a product from KLENEK Racing, must be true, accurate, current and complete in all respects. You must notify us immediately of any changes to the personal information by contacting us by email. You must not impersonate any other person or entity or use a false name or a name that you are not authorized to use.

PAYMENT

The total cost of your order is the price of the goods and delivery charges as set out in the Shipping page. Payment can be made by Paypal or bank transfer.

INVOICING

An invoice will be provided when you receive your order. If you require an invoice to be sent under a different name - e.g. if your purchase is a gift to be sent to the recipient - please contact us via our email address sales@klenek.net.

GUARANTEE

The customer must inspect the goods immediately for flaws and quality. In the case of apparent flaws, these must be reported to us in writing within 2 days after their discovery. The same is valid for defects, otherwise the guarantee for these defects will not apply. The guarantee is for 24 months after shipment. With regards to complaints, the purchase date must be proven with the invoice provided you with the products. The article in qeustions, with full accessories, together with an exact description of the error, must returned, together with a copy of the delivery receipt, in the original packaging, with suitable outer packaging and with sufficient postage paid. The guarantee does not cover normal wear and tear, and misuse, improper installation or improperly tightening of screws. The guarantee expires if the customer changes the goods delivered. With defects which are the fault of the buyer because of improper handling, the buyer is committed to carry all resulting subsequent improvement and transport costs.

DELIVERY

We will deliver your order to the delivery address given at the time you place your order via Geis or DPD. Delivery will be made as soon as possible after your order is accepted and dependent on the lead time of the product.. Delivery dates acknowledged by klenek.net page are non-binding estimates only, based upon the best available information concerning manufacturers lead times and transportation schedules. Estimated delivery dates will be considered as accepted by the buyer unless disagreement is notified to the Company in writing within seven days of order placement. Special delivery conditions requested by the buyer should be given in writing at the time of order placement and will be considered by the Company. If necessary, conditions and charges may change accordingly. The package(s) has full insurance of the purchase price. If the package is damaged by Geis or DPD, the customer should not accept the package or please contact support@klenek.net imediately.

DELIVERY INFORMATION FOR THE RIGS

We call your attention to the need, on the day of receipt of your package to check its status by opening and assessing its state inside. In case of any problems (open package, empty package contents damaged ...), please refuse and mention the specific reason for refusal on the travel voucher. In order that, in this situation, you still want to receive the parcel, please make sure to issue written upon receipt reserves. We remain at your disposal and therefore contact us on the email support@klenek.net

INDEMNITY

You agree fully to indemnity. To defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses. This includes reasonable legal fees, arising out of any breach of conditions by you or any other liabilities arising out of your use of this website, or by the use of any other person accessing the website using your personal information.

CONTRACT

Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order. Our acceptance of your order brings into existence a legally binding contract between us.

ENTIRE AGREEMENT

These Terms & Conditions, together with our current website prices, delivery details, contact details and Privacy policy set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms & conditions. The company accepts responsibility under these terms & conditions for its commitment to you.

PERSONAL INFORMATION

KLENEK Racing only collects personal information from our online visitors on a voluntary basis and only during placing an order. Visitors purchasing goods and services online will need to provide name, mailing address, telephone number and email address. Your telephone number may be passed on to the carriage company we employ to deliver your goods. These details allow us to process your order and, subsequently, keep you up to date with the status of your order.

HOW THIS INFORMATION MAY BE USED

When ordering from KLENEK Racing, you will be asked to provide personally identifiable information. The information you provide allows us to alert you to new products, services, special offers/promotions, news and events. We will not share your information with parties outside our organisation (except to the extent required by law, court order, or as requested by other government or law enforcement authorities). If at any point you wish to have your name removed from our database, you can do so by sending an email to support@klenek.net with the subject 'unsubscribe’.

SAFEGUARDING PERSONAL INFORMATION

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. By using this site, you signify your consent to the Aram Store Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to this policy so please check back from time to time to ensure you are aware of any changes in our privacy practices. Your continued use of our site will signify your acceptance of these changes.

SECURITY

When you place an order with us using our secure online order form and web browser such as Microsoft’s Internet Explorer, Mozilla Firefox or Google Chrome, the order is encrypted.

Openness and Transparency: KLENEK Racing is committed to protecting your privacy and respects and upholds your rights. By using this website, you agree to and consent to the collection, use, holding and disclosure of personal information by KLENEK Racing as set out in this policy.

Personal Information: Information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s) and date of birth.

Collection: KLENEK Racing will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, KLENEK Racing will only collect personal information about you directly from you. KLENEK Racing will not collect personal information unless the information is reasonably necessary for our functions and activities. KLENEK Racing may enter into arrangements with third parties to collect your personal information in circumstances where the third party notifies you, at the time of collection, that your personal information will be provided to KLENEK Racing. If you use a pseudonym when dealing with us or you do not provide identifiable information KLENEK Racing may not be able to provide you with any or all of our services as and when requested. If you wish to remain anonymous when you use our website, do not sign into it or provide any information that might identify you. KLENEK Racing requires individuals to provide accurate, up-to-date and complete personal information at the time it is collected.

What does KLENEK Racing do with your personal information?
In addition to any purpose notified to you at the time of collection KLENEK Racing uses your personal information for the purposes of: providing our services to you; our internal management needs; our marketing activities; responding to any inquiries or comments that you submit to us; any other purpose you have consented to; and any use which is required or authorised by law. Disclosure of personal information: KLENEK Racing may disclose your personal information: to third-parties we ordinarily engage with for the above purposes; any person or entity to whom you have consented to KLENEK Racing to disclose your personal information to; and any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law.

Access and Management: You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team. See section 8: Contact information. Klenek Racing may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer
account database. KLENEK Racing will not charge you for making the request. If you believe that KLENEK Racing holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and KLENEK Racing will respond to your request within
a reasonable time. KLENEK Racing will not charge you for correcting your personal information. If KLENEK Racing no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, KLENEK Racing will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it. KLENEK Racing will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorised access, modification or disclosure.

Opting Out: At any time you may opt out of receiving direct marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. To opt out email support@klenek.net.

Cross-border Disclosure: KLENEK Racing may transfer your personal information to a person who is in a foreign country to assist KLENEK Racing in providing you with the service that you have requested.

Contact Information: If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by KLENEK Racing, please contact us at support@klenek.net. A senior member of staff will review your complaint within 5 business days and respond to you in writing advising what action(s) KLENEK Racing will take as a result of your complaint.

KLENEK Racing website: When transmitting personal information from your computer to the KLENEK Racing website, you must keep in mind that the transmission of information over the Internet is not always completely secure or
error-free. Other than liability that cannot lawfully be excluded, KLENEK Racing will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information. The KLENEK Racing website may use “cookies” to help personalise your online experience and save you time. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the KLENEK Racing website.

Miscellaneous
KLENEK Racing reserves the right to modify this Privacy Policy in whole or in part from time to time without notice. Amendments will be effective immediately upon posting of the amended Privacy Policy on the KLENEK Racing website.

CONTACT

support@klenek.net

sales@klenek.net